Connect your Browser to Herd

After installing the Herd extension, you need to connect your browser to your account. This guide explains how to establish and manage connections between your browsers and the Herd platform. You can connect multiple browsers to the same account. Learn more about managing multiple devices.

Device Registration

Before you can connect a browser, you need to register the device in your Herd dashboard:

  1. Log in to your Herd account
  2. Navigate to the “Devices” section
  3. Click “Register New Device”
  4. Enter a descriptive name for the device (e.g., “Work Laptop - Chrome”)
  5. Choose appropriate tags if you’re organizing devices into groups
  6. Click “Create Registration”
  7. Copy the registration code that appears (you’ll need this to connect the browser)

Connecting Your Browser

Once you have a registration code, follow these steps to connect your browser:

  1. Make sure the Herd extension is installed in your browser
  2. Click the Herd icon in your browser toolbar
  3. Select “Connect Browser” or “Register Device” from the menu
  4. Paste the registration code into the field
  5. Click “Connect”
  6. You should see a confirmation message indicating the browser is now connected

Managing Active Connections

You can view and manage all your connected browsers from the Herd dashboard:

Viewing Connected Devices

  1. Log in to your Herd account
  2. Navigate to the “Devices” section
  3. The “Active Connections” tab shows all currently connected browsers
  4. Each connection displays information such as:
    • Device name
    • Browser type and version
    • Connection status
    • Last activity timestamp

Remote Actions

Once a browser is connected, you can perform various remote actions:

  1. Remote Control: Initiate a remote control session to view and interact with the browser
  2. Capture Screenshot: Take a snapshot of the current browser window
  3. Tab Management: View, open, close, or navigate tabs
  4. Bookmark Management: View or modify the browser’s bookmarks
  5. History Access: View browsing history (if permissions allow)

Connection Troubleshooting

If you’re having trouble connecting your browser to Herd, try these solutions:

Connection Failures

  • Verify that the registration code is correct and hasn’t expired
  • Make sure the browser is online and has a stable internet connection
  • Check that the Herd extension is properly installed and enabled
  • Try restarting your browser

Dropped Connections

  • Check your network stability
  • Ensure the browser hasn’t entered sleep mode
  • Verify that the extension hasn’t been disabled
  • Check if a browser update has affected the extension

Reconnecting

If a connection is lost, you can easily reconnect:

  1. Click the Herd icon in your browser toolbar
  2. If the connection status shows “Disconnected,” click “Reconnect”
  3. If prompted, enter your registration code again
  4. Wait for the connection to be reestablished

Connection Security

All connections between your browser and the Herd platform are secured with end-to-end encryption. Your data remains private and protected throughout the connection process.

For more information on security features, see our Security & Privacy documentation.

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Last updated: 4/2/2025